Privacy and Cookies

Daffodil Nursery Ltd is the data controller (ICO registration number Z2572472) for personal data about clients, prospective clients, job applicants and our current and former employees, event/training attendees and newsletter subscribers

We do not trade personal data for commercial purposes and will only disclose it if required by law, necessary to arrange your event/training attendance, or with your consent.

To contact Daffodil Nursery Ltd with a data protection query regarding the processing of your personal data, please use the contact us

Details of our processing

We believe that all these purposes are justified on the basis of our legitimate interests in running and promoting the business, our contractual requirements to deliver the agreed services to you, and our legal obligations, the exception is for sending email marketing which we carry out on the basis of consent.  If you would like to know more, please read below:

  • Clients
  • List other types of processing undertaken by the business

   

Clients

As a client, we will hold the following information about you:

  • Name and contact information.
  • Billing and payment information.
  • Information relating to your child/children

We use your personal data when it is in our legitimate interests for internal purposes associated with maintaining our business.  We use your information to invoice you, and to keep track of payments that you make.

We currently use third-party online tools:

  • Parenta

We will retain information about you for the duration of our relationship with you, then as per legal requirements  

Visitors to our Website

When you visit our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to various parts of the website. The information is only processed in a way which does not identify anyone.

To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on secure servers. The secure server software encrypts all information you input before it is sent to us.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Rights

As an individual whose personal data is processed by Daffodil Nursery Ltd you have these rights

  • The right to be informed, which is what this privacy policy is for.
  • The right to access what data we hold about you.
  • The right to object to direct marketing – either use the unsubscribe option or contact us directly.
  • The right to object to processing carried out on the basis of legitimate interests.
  • The right to erasure (in some circumstances).
  • The right to data portability.
  • The right to have your data rectified if it is inaccurate.
  • The right to have your data restricted or blocked from processing.

If, at any time, you want to verify, update or amend your personal data please use the contact us page

You also have the right to lodge a complaint about our processing with the UK’s Information Commissioner’s Office (hyperlink https://ico.org.uk/).   

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 25/05/2018.